How do I sign up for a class?
There are two ways to sign up for a virtual class - using the Metta website, or using the free Metta Yoga Concierge app on your phone. 

Using the Metta Yoga website:

















  • Be sure to choose the date you want to attend class.













  • Click “Sign Up Now” next to the class you want to attend.
  • Log in using your Metta credentials if you are not already signed in.


Using the free Metta Yoga Concierge app on your phone:

  • Open the app on your phone and sign in using your Metta credentials.
  • Click the three horizontal lines in the top left corner of the screen. 
  • Select “Online Classes”.
  • Choose the class you want to join.
  • Click “Reserve Class”.



How do I join a virtual class?

  • Online classes are hosted via zoom.us. Be sure to download the computer application or mobile app and create a free account.
  • When you signup for an online “virtual” class using the Metta website or the Metta Yoga Concierge app, you’ll receive an email from info@newmettayoga.com 15 minutes prior to class starting. Be sure to check the email address associated with your MindBody/Metta account. 
  • Click the link in the email when you are ready to join the class.
  • Click “Allow” to open the zoom.us application.
  • You will be entered into the class automatically.



Why didn’t I receive a class link prior to class? 

  • To receive a link to the virtual live class, you must register in advance, as usual, using https://www.newmettayoga.com/schedule-pricing.html, the Metta Yoga Concierge app, or your Mindbody account.
  • If you registered within 15 minutes of the class start time, you may not receive the live link. As long as you are registered, you will still receive a recording of the class, which you can watch on your own schedule.



What should I do if I have trouble joining a virtual class?



How do I download the free Metta Yoga Concierge app?

  • From the Apple App Store: https://apps.apple.com/us/app/metta-yoga-concierge/id1450439644
  • From the Google Play Store: https://play.google.com/store/apps/details?id=com.fitnessmobileapps.mettayogaconcierge&hl



How can I support Metta during this time?

  • Attend online classes and stay active in the community! 
  • Let your friends and family know that we’re still serving the community by hosting live online and recorded classes. 
  • Thank you so much for your support, it means so much to us! 



What if I sign up for a class but I can’t attend?

  • We record the live classes and send them to everyone who registered so you can view it for the next 24 hours. Check your email after class for the recording.



How do I turn off my camera so others can’t see me?

  • From the zoom application, you can turn off your camera and microphone by clicking the relevant icons in the bottom left corner of your screen.



Tips for the best virtual class experience:

  • Be sure to join class 5 minutes early to avoid technical difficulties.
  • Prepare any props you may need, including blankets, towels (large ones can be rolled and used as a bolster), blocks (or books), and water.
  • Don't forget the essentials: keep water handy, know when to rest, and adapt the class to your body / practice
  • Turn up the volume on your phone / computer so that you can hear clearly
  • Make sure that your profile is on mute. If you unmute yourself at any point during the video, please be sure to go back to mute by clicking the microphone icon. You are muted when the microphone icon is red with a line going through it.
  • You can turn off your camera by clicking the camcorder icon in the bottom left corner of the screen. Your camera is turned off when the icon is red with a line going through it.
  • If you are joining from your tablet or phone, make sure to rest your device on a soft surface to avoid echo.

FREQUENTLY ASKED QUESTIONS: